What to do in the
event of damages?


Block your card

Have your card blocked immediately in case of theft, loss or suspicious transactions. Similarly, you should block your card if it is swiped by a card machine. To do this, contact your card issuer.

Do not waste time:

Tip

Tip

With the SOS card, you have all the necessary information at hand.

Download SOS card


File a complaint

If you have been a victim of card fraud, the first thing to do is to inform your card issuer. You should then report the fraud to the police. By doing this, you will help the police be aware of any new scams and identify the perpetrators.

Please have the following details ready for the police: