How do I
protect my card?
Online card payments
Shopping online and making online payments is easy and convenient – and with these tips, it’s also safe:
- Only buy from trustworthy companies.
- Read the terms and conditions.
- Never give out your card details.
- Inform your card issuer of any suspicious transactions within 30 days.
- Be suspicious if you are asked to reveal your personal card information.
- Keep your web browser and operating system up-to-date.

In-store shopping and cash withdrawals
Card payments are completely secure thanks to state-of-the-art technologies. In Switzerland, cardholders can also make contactless payments of up to CHF 80 free of charge. The following seven points will help you protect your cards and shop safely.

Settings for your payment card
Set purchase limits and turn off card features that you do not use regularly. The options for managing card functions of the new debit cards in the self-service portal vary from bank to bank. Contact your bank if you need help with this.
- Buy goods online
- Withdraw cash
- Shop in-store
- Make contactless payments
- Temporarily disable your card
- Magnetic strips (generally not required in Europe)
Geographical settings
Also check the geographical settings of your cards and restrict their use in certain regions. If you have any questions, your card issuer will be happy to help.
Tip
Stick a note on your passport reminding you to check the geographical settings of your card before you travel.